Your Phone Number: 1-888-942-9027 (Toll Free)
The Creditor’s Number: 1-402-501-8234 (for them to call us)
Western Union Dealer Locator: 1-800-325-6000
The first 90 days are the toughest! You’ve got to be patient and make all your payments on time every time!
Making all your payments on time is very important and timely payments are crucial; If you miss a payment with us the creditors will continue to call or send harassing letters. This is very frustrating if you’re just getting started with us. We can’t do our job if you don’t send in full payments every time.
When you sign up with Credit Advisors we send out notice to all your creditors call “proposals”. These go out from one to two days after you make your first payment. Warning! It is not uncommon that some of your creditors will claim they never received a proposal from us. Sometimes one of your creditors will need to be sent 2 or 3 proposals for the plan “to stick”. If a creditor calls you and says they never heard of us, (even though we may have sent them a proposal or two) get their name and their fax number…. we’ll immediately fax them a proposal for you.
Will my payments ever have to change? The amount of your payment plan was based on a number of factors, among them being your total indebtedness as well as the types of debt you have. Although it’s relatively rare, we will sometimes have to raise your payment, but usually only by a few dollars.
We’ve been in business for over 40 years and work with all your creditors. We have most creditor address on file but it is very important that you provide us with correct address and account number information for each and every creditor.
If you are getting calls from your creditors, chances are you’re running pretty late on your bills. Simply tell the collector that you are now enrolled in a credit counseling agency and that they should give us a call at 402-501-8234. Most collectors are happy to hear that you’re now in counseling. However, occasionally you’ll encounter a nasty creditor that claims they won’t take payments from us. Get the person’s name and number and we’ll give them a call.
Do not give in to any collector pressure and pay them directly. Doing so will cause you to be dropped from the counseling program. You must be firm but polite to any collector. They must work through us if they are to receive any money.
Do not give the creditors your toll free number. We have to refer these calls back to you if they come in on this line.
