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Creditor Notices
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Creditor Notices
ATTENTION!
If you have a Wells Fargo Credit Card account and have received notification that First National Bank will be handling your account please contact Credit Advisors immediately to give us your new account number! First National Bank will be assessing a $35 closed account posting fee for any and all payments received to the old account number. It is imperative we receive the new account number as soon as possible so you are not assessed this charge with every payment! Call Client Care at 1-888-942-9027 or email clientcare@creditadvisors.org right away with the information!
Bank of America Information Request from Clients
As part of an ongoing self-assessment, Bank of America has reviewed accounts enrolled in DMPs for compliance with their terms of debt management. While the majority of accounts are proceeding as planned, a number of clients who have received interest, payment and status concessions from Bank of America have not complied by their requirement to stop making purchases on credit and to not seek any further credit accounts.
Effective with the August billing cycle, these accounts will have their interest raised to 7.9%. All accounts affected by this change will have received a letter advising of the interest increase and the necessary payment amount needed to keep the accounts on schedule for pay off. It is because of this type of notice that we request that you open and review all correspondence received from creditors and Credit Advisors.
Accounts where an increase is requested but not received by Bank of America will be removed from the DMP and their original terms and conditions will be imposed (interest, status, over limit and late charges). If you have received one of these letters please contact a Client Care Representative at 1-888-942-9027 as soon as possible to discuss necessary adjustments to your account. If you have received a letter advising of the interest and payment increase but feel you do not belong to the identified group, please contact a Client Care Representative as there is an appeal process.
Credit Advisors Foundation 990 is available upon request. To obtain a copy, please call 1-888-942-9027.